I am unable to pay my bill and want to know my financial options

We understand that financial difficulties can arise, and Ocean Charge is here to support you during challenging times.

If you’re struggling to pay your bill, please contact us as soon as possible via chat or by submitting a request. We are committed to discussing all available options to help you manage your account, including flexible payment arrangements or adjustments to your service plan.

Consider alternative service options

Depending on your situation, you may be eligible to switch to a lower-cost service plan that still provides access to essential charging features. Our team can help you explore options that may better suit your current needs.

Understanding our terms

Please note, as outlined in our Terms and Conditions, Ocean Charge is not liable for any bank charges or penalties that may occur due to non-payment.

Seeking financial advice

For impartial advice, you may consider visiting resources like the StepChange website or the National Debtline, which offer guidance and support for managing financial difficulties.

If you need assistance, please don't hesitate to reach out. We’re here to help you find the best solution for your circumstances.