How do I change my billing details?

We understand that your billing needs may change, and Ocean Charge is here to help you update your details as needed. We can assist you with:

• Updating your Direct Debit details: Change your bank account information or payment method linked to your Direct Debit.
• Changing the bill payer details: Update the name of the person responsible for the account and payments.
• Updating your billing address: Ensure your billing address is accurate for receiving any important communications.
• Adding additional names to your bill: Include other individuals as authorised contacts on your account.

To update any of these details, please contact our Customer Service team via hello@oceancharge.uk. We’re here to make the process as smooth as possible.