Consumer price index (CPI) frequently asked questions

What is CPI?

CPI, or Consumer Price Index, is a government-calculated measure that tracks the average change in prices over time for goods and services, comparing today’s prices with those from 12 months ago. It’s a key indicator of inflation.

How do I know if I will be affected?

If your package is affected by a CPI-related price increase, we will notify you via email at least 30 days before the change takes effect. If you’d like to know in advance whether you’ll be impacted, please contact our team via chat or submit a request.

Why is Ocean Charge raising my monthly cost?

We are committed to delivering reliable EV charging services at competitive prices. However, due to rising inflation and increased operational costs, we must adjust our pricing in line with CPI. This adjustment helps us maintain the quality and reliability of our service and continue investing in improvements for our customers.

How much will my monthly cost increase by?

We will provide you with specific details about any increases 30 days in advance via email. If you’d like to discuss the potential impact before then, please reach out to our team via chat or by submitting a request.

I have more questions about CPI.

If you have further questions or need more information about the CPI increase, please contact our team via chat or submit a request. We’re here to help and address any concerns you may have.