Is my data safe?
At Ocean Charge, your data security is a top priority, and we are committed to implementing robust cybersecurity measures to protect your information. We actively participate in industry initiatives to ensure our security protocols meet the highest standards.
Our security measures include
- Participation in industry standards and consultations: We engage with industry stakeholders, including technical working groups and government-led consultations, to contribute to the development of cybersecurity standards for smart EV chargers.
- Data encryption: Ocean Charge uses secure HTTPS data encryption to safeguard your charging data from unauthorised access. This ensures that your data remains private and protected during all interactions.
- Access control within Ocean Charge: Only essential teams have access to your data, including:
Technical Support Team: For diagnostic and support purposes.
Data Management Team: For data analysis and management.
Software Development Team: To maintain and enhance the software that manages your data.
- Secure software and firmware updates: Updates to your charging equipment are securely transmitted “Over-the-Air” via your charger’s Wi-Fi connection, ensuring your system is always up-to-date with the latest security patches and features.
- Regular third-party security testing: Our systems undergo frequent third-party penetration testing to identify and address any vulnerabilities, ensuring our network remains secure against potential threats.
Commitment to ongoing security
Cybersecurity is an ever-evolving landscape, and Ocean Charge is dedicated to staying vigilant and swiftly addressing any emerging threats. Our smart chargers meet all current security requirements, and we continuously work to improve our defences.
If you have any further questions or concerns about data security, please contact our support team via hello@oceancharge.uk. We’re here to keep your data safe and secure.