Ocean Charge service status

Are you experiencing issues with your EV charging service? Any known issues affecting our network will be listed here – please check the information below to see if there are any current disruptions.

CURRENT SERVICE STATUS

No known or current service issues reported.

We regularly update this page with the latest information from our technical teams to keep you informed.

What to expect if there is a service disruption

If your service is affected by a known issue, we will provide regular SMS updates on our progress and estimated resolution time. These updates will be sent to the mobile number we have on record, so please ensure your contact details are up to date.

Troubleshooting Tips

If you are experiencing issues but don’t see any reported network problems above, please try our troubleshooting tool here for step-by-step guidance.

Our Commitment

We understand that service interruptions can be highly disruptive, and we are committed to resolving any network downtime with urgency. Our target is to resolve all service outages affecting multiple customers within an 8-hour window. Additionally, we continuously work on improvements across our network to minimise instances of downtime.

If you have any further questions or need assistance, please contact our support team via hello@oceancharge.uk. We’re here to help ensure your charging experience remains reliable and hassle-free.